All Episodes
Episodes
151. Anniversary Series: The Next 10 Years - Louder, Wider, Multilingual | AFA's Vision for the Future of Franchise Education
The foundation has been built. The programs work. The graduates are proof. Now it's time to make sure the people who need this find it.
In this episode, I'm sharing the vision for AFA's next decade — going louder so...
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150. Anniversary Series: Meet the American Franchise Academy's Support Team
We’re celebrating a massive milestone: 10 years of the American Franchise Academy! We wanted to take a moment to introduce you to the heart of our mission: the amazing team working behind the scenes every day. Meet...
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149. Anniversary Series: 10 Business Lessons from a Decade Building a Successful Franchise Business School
In this special anniversary episode, you'll learn ten practical lessons on leadership, resilience, and business growth drawn from ten years of working with franchise owners. A must-listen for any business owner...
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148. Anniversary Series: He Doesn't Train Employees. He Builds Careers - Phillip Scotton, Starbucks and Ben & Jerry's
Phillip uses AFA's three programs as a built-in career path for his team. MANAGE gets them competent. LEAD gets them leading. The result? Retention, culture, and a business that runs itself and builds career paths for...
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147. Anniversary Series: She Stopped Running Her Gym. Now She Runs 15 - Amanda Rainsberger, Anytime Fitness
From managing locations to managing a business. Amanda went through all 3 programs and built the systems to step out of the day-to-day.
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146. Anniversary Series: He Built It on his Own for 2 Years. Then He Came Back for More - Cesar Coronado, Tropical Smoothie
Cesar took LEAD at 2 units, built systems independently for 2 years, hit 14, then joined COMMAND. His story is about knowing when you need the next level.
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145. Anniversary Series: He Joined his Family's Company. Then Decided to Scale it - Greg Martinez, Bruster's Ice Cream
Greg took the business over from his father, put his team through MANAGE, and then joined COMMAND himself to scale the right way. He just opened their 4th unit.
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144. Anniversary Series: She Handed Over the Keys, and Finally Flew - Quyn Tram Vu, Lash Pilot
Tram isn't a Franchisee; she's an independent business owner and future franchisor. She went through Manage 1.0, 2.0, and LEAD to delegate operations and step into true expansion mode.
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143. Anniversary Series: From Helicopter Flying Trainer to Franchisee to AFA Instructor: Meet Curtis
Before he ever stood in front of an AFA classroom, Curtis was teaching in a very different kind of cockpit. A decorated military helicopter pilot, a Dunkin' franchisee who built and sold his business over six years,...
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142. Anniversary Series: The Gap That's Costing Franchisees Everything
Franchisors are great at teaching you how to run their brand. What they don't teach you — and what nobody was teaching — is how to run your business. In this episode, I break down the single most important concept...
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141. Anniversary Series: The Call That Started It
My first client asked me a question that changed the course of my career. He wasn't looking for advice this time — he wanted everything I knew, written down. What I thought would be a simple favor turned into two...
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140. Technology Needed to Manage up to 300 Units, with Nadeem Bajwa from Papa Johns
Discover how to scale a franchise from 0 to 300 units using the right technology stack. In this episode, we dive deep into the essential systems for multi-unit franchise growth, covering mandated vs. non-mandated...
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